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Tracciare il tuo ordine

Our goal is to offer you the best customer experience, no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

Shipping:

Shipping Worldwide.
.Shipping logistics providers: DHL, UPS, FEDEX and EMS Yunexpress，USPS,SFC,YANWEN (usually)
.Processing time: All orders are shipped out within 1-3 business day of purchase. *Business Days Only
Delivery Estimates:

America: About 10-20 days ,

Europe：About 8-20 days，

Other Area：About 10-20 days，（Shipping times are only estimates, cannot be guaranteed，depends on destination and emergencies）

**Note:

1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
3. Adottiamo ogni ragionevole precauzione per garantire che i prodotti non siano danneggiati. Se l'articolo è danneggiato durante il trasporto, vi preghiamo di contattarci immediatamente a support@icuanuty.com within 3 business days after receiving shipping.

Orders Tracking：
Dopo aver effettuato con successo il tuo ordine, riceverai un'email di Conferma Ordine per confermare i dettagli del tuo acquisto. Una volta che il tuo articolo sarà spedito, riceverai un'email di Conferma Spedizione contenente il numero d'ordine, le informazioni del corriere, la data e l'ora in cui è stato effettuato l'ordine, lo stato dell'ordine e i numeri di tracciamento del pacco per gli articoli spediti. Puoi monitorare i tuoi articoli sul sito ufficiale del corriere 24 ore su 24 o sul sito web. 17track.

1.Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.
2.Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@icuanuty.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@icuanuty.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Inserisci il tuo numero di tracciamento qui sotto. Se il numero di tracciamento non funziona, non esitare a contattarci all'indirizzo S upport@icuanuty.com.

il sito di tracciamento: https://www.17track.net/
In alternativa, puoi cliccare sull'icona blu nell'angolo in basso a destra del sito web, inserire "richiesta ordine" nella finestra di chat e poi inserire le informazioni pertinenti per verificare il tuo ordine.

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