At iCUANUTY®, we strive to provide our customers with a seamless and transparent billing process. We understand the importance of clear terms and conditions when it comes to billing, and we want to ensure that you have all the necessary information to make informed decisions. Please take a moment to review our billing terms and conditions below:
Payment Methods
Wir akzeptieren verschiedene Zahlungsmethoden, um den Präferenzen unserer Kunden gerecht zu werden. Sie können mit den wichtigsten Kreditkarten wie Visa, Mastercard und American Express zahlen. Wir bieten auch die Möglichkeit, über sichere Online-Zahlungssysteme wie PayPal und Apple Pay zu zahlen.
Bestellbestätigung
Sobald Sie erfolgreich eine Bestellung auf unserer Website platziert haben, erhalten Sie eine Bestellbestätigungs-E-Mail. In dieser E-Mail werden die Details Ihrer Bestellung enthalten, darunter die Gesamtbetrag, die bestellten Artikel und die Versandinformationen. Bitte prüfen Sie diese Bestätigung sorgfältig, um die Genauigkeit zu gewährleisten.
Payment Authorization
By placing an order with iCUANUTY®, you authorize us to charge the designated payment method for the total amount due. This authorization confirms your agreement to proceed with the purchase and acknowledges that you are responsible for the payment.
Order Cancellation
If you need to cancel your order, please contact our customer support team as soon as possible. We can only process cancellations within 48 hours of placing the order. Once the cancellation is confirmed, we will initiate a refund to your original form of payment. Please allow 3-5 business days for the refund to be processed and reflected in your account.
Rückerstattungen
If you are eligible for a refund, we will process it promptly according to our refund policy. Please refer to our Refund Policy for detailed information on eligibility criteria and the refund process.
Streitigkeiten und Rückbuchungen
In case of any disputes or chargebacks, we encourage you to contact our customer support team first. We are committed to resolving any issues or concerns you may have in a fair and efficient manner. Initiating a chargeback without prior communication may result in delays and additional fees.
Updating Billing Information
If you need to update your billing information, such as your credit card details or shipping address, please log in to your iCUANUTY® account and make the necessary changes. Keeping your information up to date ensures a smooth and accurate billing process.
Contact Us
If you have any questions or need further clarification regarding our billing terms and conditions, please don't hesitate to contact our customer support team. You can reach us via email at Support@icunauty.com, and our dedicated team will be happy to assist you.
Thank you for choosing iCUANUTY®. We appreciate your trust and look forward to providing you with exceptional products and services.